Laptop Repair Reading http://www.laptoprepair-reading.co.uk PC, Computer, iMac, netbook, Apple repairs Wed, 25 Jan 2012 22:04:13 +0000 en hourly 1 http://wordpress.org/?v=3.3 remote support software http://www.laptoprepair-reading.co.uk/remote-support-software/ http://www.laptoprepair-reading.co.uk/remote-support-software/#comments Wed, 25 Jan 2012 22:04:13 +0000 admin http://www.laptoprepair-reading.co.uk/?p=37 Remote computer Reading support is a reasonably unique strategy within the computer and netbook repair business. A lot of computer businesses now are making their entire business around serving clients remotely.
There are many advantages for a business owner to provide remote pc repair they grow to be quite apparent when working within the remote computer repair model.
Together with advantages there’s also disadvantages and several obstacles I would like to explore with a bit more detail.
To start with if you’re supplying remote computer support you can pretty much guarantee there exists a cost saving attached to not having to visit this company or individuals place of work/home to service their laptop or computer. This is a great advantage to both organization and the user. No petrol to be charged indicates cheaper bills all round.
Next there is the speedy reaction time of remote pc repair. Your customer’s laptop is often fixed by just calling the remote computer repair company and in minutes there will be a pc technician remotely connected to your PC/Desktop/Laptop/Tablet addressing your IT help problem.
Now both of these points I’ve summarised previously mentioned are good things about remote computer support. There also are several drawbacks to repairing a computer remotely.
Hardware failures occur in laptops and these cannot be resolved remotely. This is usually a challenge for both the user and the laptop repair company. The client will likely need to pay for a call out fee linked to the laptop/computer repair engineer coming onsite to swap out the defective component. The repair business will likely need to book time and a technician to go on-site and perform the exchange out of existing faulty computer hardware. There is also the chance that the repair might require more than one call out. The initial to ascertain exactly what laptop or computer part has gone faulty. This could be everything from

  • Smashed Iphone screen
  • Faulty hard drive
  • Bad ram
  • Power blown on PSU
  • Water damage to computer keys
  • Intermittent fault
  • This not surprisingly is not an exhaustive list. If you’re fortunate enough the remote computer support company will have knowledgeable technicians that will be able to determine the computer hardware problem in advance of visiting, but not in all cases.

    Another challenge with remote computer repair providers is trojan and spy ware infections. Commonly every time a virus takes hold on a system the internet is blocked or the data transfer is used by the virus. In this case the pc professional will not be able to connect to your computer to provide remote computer repair. There are after all some straightforward techniques round this issue like starting your personal computer up in safe mode together with networking turned on. And then launching the remote pc repair application. This usually receives round the trojan until such time that the Laptop/Computer expert has preformed all of the necessary steps to scrub your laptop or computer of the virus.

    Remote Computer Support Tools

    So you could possibly be reading this post and run an IT service business well over the years most of us here have been offering all kinds of remote computer repair and have used several remote viewing tools to connect to customer computers to provide IT assistance. Here is a list of a few of the computer software packages we’ve used with some feedback of our own experiences.

    Teamview: Excellent program with simple to download client. Provides the additional benefit you can do a remote restart directly into safe mode A++

    Goto Assist: this software was created by the major corporate brand Citrix around their know-how. A tad cumbersome to set up nevertheless it has the added benefit of “install as service” which performs magic if you are wanting to carry out administrative tasks upon domain workstation.

    GFI Managment: This is a jack of all and the remote assistance section of the suite is actually just team viewer. Hats off to GFI though – fantastic way to keep users and easily get connected to their machines using the GFI dashboard

    Join ME: Only just stared using this webapp. Seems to be incredibly advanced and such a small client software program. Great looking web-site.

    VNC: It is old school, employed this back in the day prior to any of the above remote computer repair software services. Aren’t able to fault it but I consider the rest above provide far more than what this does at present.

    Bottom line: All the above remote computer repair systems possess good qualities. I would likely not write anyone of them out. They almost all have their own little hickups but you’re going to get that when connecting via the internet to your customers.

    Join the forum to ask any queries you may have about Remote Computer Support and where to start.

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    Recovery services http://www.laptoprepair-reading.co.uk/recovery-services/ http://www.laptoprepair-reading.co.uk/recovery-services/#comments Mon, 31 Oct 2011 09:08:44 +0000 admin http://www.laptoprepair-reading.co.uk/recovery-services/ Laptop Repair Reading supply data recovery services as well as help out with Reading and surrounding regions.

    Ohh simply no my own computer provides eliminate i can’t end up in this! All our data files are on my personal computer which includes my personal pictures, songs, movies and many types of our messages.
    What can I really do?
    Well we aren’t in reality shocked to listen to such a problem every week. Usually it’s when your harddrive has been unsuccessful in your notebook or even a malware provides infected one’s body. Sometimes application improvements through Ms or perhaps your anti-virus maker will bust the start-up process of your personal computer or perhaps laptop now letting you get in.
    The method pertaining to fixing this issue is what may be known in the market while file recovery. Here in Reading we all carry out recovery upon day to day regarding consumers. Most smaller businesses along with residence users fail to perform backup copies of their data as well as that’s exactly where all of us are available in. We have resources and data concerning how to get the files away one’s body so that you can access it again.
    Healthy bit of guidance is undoubtedly to continually copy important computer data. Up right up until just lately many of us didn’t have any copy alternatives ourself. That had been right up until all of us heard of software program called Mozy. All you need to do is go to their website as well as subscribe to the actual free trail. A small down-loadable deploy system runs using your computer plus your info is after that backed up routinely for the Mozy machines online. You do not need to worry about backs or perhaps shedding important computer data anymore. Best of all is the services are no cost is you have 2GB of information or even much less and also it’s all automatic!
    Today time for file recovery! We recuperate data from laptop computer hard disks, pc systems, apple mackintosh mac pcs, machines, raid arrays, camera/photo recollection charge cards. You name the idea we are able to typically restore it. Sometimes the information storage area unit could be horribly ruined of unsuccessful full in such cases all of us work with a expert recovery organization pertaining to difficult to do recovery work.
    All of us often quote prior to fully a job therefore and it’s usually totally free for all of us to look at your system and supply a quotation.

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    Differences between laptops and computers? http://www.laptoprepair-reading.co.uk/differences-between-laptops-and-computers/ http://www.laptoprepair-reading.co.uk/differences-between-laptops-and-computers/#comments Mon, 09 May 2011 11:52:19 +0000 admin http://www.laptoprepair-reading.co.uk/?p=38 I always get asked what is better a laptop or a computer. Well that’s really a matter of opinion and down to personal preference.
    Some people like having a clutter free environment where a laptop is the order of the day. The only cable required is usually the power cable. And of course the mobility of the laptop is often why people choose a laptop over a standard desktop type computer.
    Of course both types of computers have their good and bad points.
    You will usually find that a standard desktop computer will run quicker that a similar specified laptop and is usually a bit cheaper to. Most desktops can easily be upgraded for cheap so tend to outlive a laptop. Whereas laptops tend to be a lot more expensive to repair if there is a physical fault with the system. However these points are changing as technology moves on.
    Some laptops are now cheaper to produce that desktop system as they require less materials and are cheaper to ship due to the lower weight involved. This obviously has a knock on effect due to the high prices of oil at the moment and shipping costs. Whereas bulk desktop computers and separate screens take up more space and weight in the logistics chain.
    Laptops are now just about as fast as desktop computer. The only bottle neck left in the laptop is the slower preforming hard drives compared to desktops that have a great spin speed which usually gives better hard drive access times. This will soon be a thing of the past as SSD (solid state devices) hard drives start to become more common in the market place.
    One of the best things about SSD drives is that when they fail (which all drives do eventually) you can still read the data off the drive. This is excellent news as prior to this new technology you’d be having to pay a small fortune to a data recover company. Laptop Repaid Reading do offer data recovery and laptop repairs but you’ll find are prices to be very reasonable compared to bigger name companies like PC World.

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    Hardware and software repairs. http://www.laptoprepair-reading.co.uk/hardware-and-software-repairs/ http://www.laptoprepair-reading.co.uk/hardware-and-software-repairs/#comments Thu, 03 Mar 2011 13:34:43 +0000 admin http://www.laptoprepair-reading.co.uk/?p=32 Laptop repairs fall into two categories.  Hardware repair and software repair.

    The easier of the two to fix is software.  Software faults can happen when files become corrupt of the user does something a little stupid on the laptop they should not have done.  Sometimes a virus may have got on the laptop or the Microsoft updates may have corrupted the start up procedure.

    To fix these issues is fairly easy for out technicians however hardware repairs are a little more complicated and usually require more time.

    We’ve started to outsource some laptop repair jobs to national companies.  They offer competitive pricing on specific types of repairs and because the deal with large volumes of repairs they can usually get the best price on replacement parts.

    To give you an example;  DC jack repair which I’ve mentioned before on the Laptop Repair Reading Website is a time intensive process.

    It requires taking the whole laptop apart de-soldering the DC jack (the bit where you plug the power into your laptop) and putting on a new jack. Then putting the whole laptop back together again.

    There are national companies that deal with this type of repair and have employees that only do DC jack repair.  This makes them specialist laptop repair engineers.  They also have access to trade price on replacement parts so you can usually get a replacement DC jack for only a few pounds.  In fact last time I put a quote into them they came back and told me the part was only going to cost £3.  The only other expense was the engineer’s time and postage cost.

    They’ve factored all these costs into their repair process and have a fixed fee for DC jack repairs in the UK.  At £99 this is cheaper than most of my competitors and includes free pickup and delivery of the laptop that requires fixed!

    Another national company that do laptop screen repairs have a similar fixed fee for repairs.  Depending on the screen size of your laptop they quote three prices.

    Laptop screen sizes vary as does the cost of a new laptop screen to replace a broken or faulty LCD panel.  Sizes vary from 10 inches up to 17 inches.  They operate a fixed price repair on laptop screens depending on the size of your screen.

    10” netbook screen £99 Repair

    14” Small laptop £120

    15.4”-15.6” normal size laptop £129.99

    17” screens and higher £159.99

    These prices include free collection by courier and return.  Turnaround time is 72 hours so the day you book the collection – the repair processes and return all happen within 3 days.  Best thing about them is their dedicated courier can pick up your laptop from work or home.  So if your out most of the day just take you broken laptop to work and specify this as the collection address.  Ho simple is that!

    I will be providing links to these two website shortly.  If you require a DC jack repair or laptop screen repair please email us and we can get you booked up with them as we have an account with both websites and can offer discount on the prices quoted (we also get a commission for passing the work onto them)

     

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    Laptop power jacks http://www.laptoprepair-reading.co.uk/laptop-power-jacks/ http://www.laptoprepair-reading.co.uk/laptop-power-jacks/#comments Fri, 31 Dec 2010 21:53:02 +0000 admin http://www.laptoprepair-reading.co.uk/?p=28 laptop dc jack reading
    One of many notebook computer maintenance problems is when the power jack fails on a netbook. Often these are referred to as Power jack, power connection or power socket. Most of these names refer to the actual power port on a laptop computer.
    The netbook DC port may stop working for a number of reasons. Sometimes we get potential customers coming to us which state that the netbook power port has failed when in truth it happens to be the power charger and absolutely nothing related to the computer itself.
    The power jack malfunction is often as a consequence of following reasons:

    Snapped off: the electricity cord has been boldy ripped from the laptop.

    reading laptop reapir

    Worn off: with time plugging and unplugging the power cord in to the laptop wears down the notebook dc jack connection and the soldier connections could become wobbly

    Dropped the laptop: you may have dropped the netbook and the power connector has slipped into itself.

    These are only some of the reasons power jack port could have failed. Thankfully many Electrical connections are very inexpensive to switch, the price of a brand new port is simply a few pounds depending on the model of laptop.

    The main cost whenever fixing a Dc jack on a netbook is the time needed. The entire laptop computer must be stripped down and taken apart to get to the key logic board that contains the notebook Power jack port. This entails typically between an hour to 2 hrs worth of work. The moment the laptop computer has been dissembled it’s a case of de-soldering the existing Power jack and exchanging with a new Dc port.

    The brand new Power port will be tested ahead of re-constructing the laptop computer. When all checks are accomplished it is a case of putting the laptop computer back together. This particular operation is time intensive and as part of the procedure we often give the interior notebook components a good thoroughly clean seeing that particles can build-up over the years and having a internally clean mobile computer can lead to lengthier life expectancy which can be an added value service that we provide.

    As pointed out the leading expense when it concerns repairing a laptop Dc jack is the time required thankfully this particular service is provided at a fixed price. At this time there are a few models of notebook where it could cost a little more to fix the Dc port but this is due to the availability of parts. You’ll find a few models of Sony VAIO systems and also acer’s fall under this particular category nonetheless it a small percentage.

    As stated at the beginning of this article we occassionally get clients visiting us when they believe that there port is on the blink however after some initial checks the laptop computer battery charger is at fault. We use high-end multi meter’s to measure the voltage from the laptop wall charger, if we don’t get a consistent voltage from your wall charger then we upgrade the charger – this normally cures the problem. The other advantage of testing both the Power port and battery charger is that swapping out a netbook battery charger is really a far easier and cheaper choice.

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    Laptop Recycling Solutions http://www.laptoprepair-reading.co.uk/laptop-recycling-solutions/ http://www.laptoprepair-reading.co.uk/laptop-recycling-solutions/#comments Sun, 19 Dec 2010 17:24:16 +0000 admin http://www.laptoprepair-reading.co.uk/?p=23
    Technology moves
    quick, pcs and laptops go out of date almost as quickly as you buy them and they leave the shop. With the ever lowering prices of laptops we’ve been finding that customers are dumping their outdated laptops for new certainly one of all shapes and sizes. Be it net books or iPads a lot of customers are upgrading there laptop system (some only a couple of years old) for new systems with Windows 7 installed.

    Here at Laptop Repair Reading we get numerous enquiries about what to do with old laptops. One of the most typical thing we see is an aged laptop computer dumped in the bin! This can be improper on three levels.

    one) There are parts inside older laptops that will be utilized. Usually we are able to salvage the laptop computer LCD display. We get many customers coming to us with smashed or cracked laptop computer screens – instead of having to buy a new display screen we are able to change the screen having a reconditioned one from an older laptop. This can be an advantage for the environment along with the buyer as it decreases the expense of these kinds of a restore.

    2) The environment doesn’t like laptop batteries if fact they aren’t genuinely green in any respect. If a laptop computer ends up in a very landfill then absolutely nothing could possibly be worse, extremely poisonous! We try and recycle older batteries from laptops in any respect cost.

    3) Starving little ones in Africa require laptops to. When we discover a laptop computer that may be cleaned up we’ll wipe the data off it give it a brand new bill of well being and try and sell it. Sometimes laptops are only as well outdated and sluggish for the western world however and they can’t be sold – in this situation we donate them to 3rd world nations in which they’ll be put to excellent use. Yet again avoiding them ending up in a landfill.

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    Computer Repair Reading http://www.laptoprepair-reading.co.uk/computer-repair-reading/ http://www.laptoprepair-reading.co.uk/computer-repair-reading/#comments Mon, 04 Oct 2010 11:46:16 +0000 admin http://www.laptoprepair-reading.co.uk/?p=8 Laptop Repair Reading offer uncompromised service and IT support throughout the reading aera. Our onsite engineers will diagnose your problem over the phone and can give a rough estimate on repair. Then you have the option to either drop the system off to us or sit back and we’ll collect from either your home or work.

    With no shop front, no rent to pay makes or business model a great way to pass on these saving to our customers. With many years experience in the IT industry Laptop Repair Reading can solve just about and IT issue.

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